This Privacy Policy governs the manner in which Saturno Movement ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users ("Students" or "Members") of our website, courses, and memberships. This Privacy Policy applies to the School and all services, features, and resources we make available through our platform, including online courses, memberships, and email campaigns.
Personal Identification Information
We may collect personal identification information from Students and Members in a variety of ways, including but not limited to:
- When enrolling in the School, a course, or a membership program.
- When subscribing to a newsletter, email updates, or promotions.
- When making a purchase, completing a transaction, or updating account details.
- In connection with other activities, services, features, or resources we make available.
Students and Members may visit the School anonymously. We will collect personal identification information only if voluntarily submitted. Refusing to supply information may prevent participation in certain School-related activities, courses, or services.
How We Use Collected Information
The School may collect and use Students' and Members' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our community uses services and resources.
- To deliver services and memberships: Including course access, subscriptions, billing, and renewals.
- To send periodic emails: Including newsletters, course updates, promotional offers, and account-related communication.
Email Marketing & Communications
By subscribing, you agree that we may send you promotional and educational emails.
- You may unsubscribe at any time using the link provided in every email.
- Email addresses are never sold or rented to third parties.
- Email addresses collected are used solely for Saturno Movement marketing, updates, and service communications.
Sharing Your Personal Information
We do not sell, trade, or rent Student or Member personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, or advertisers for the purposes outlined above.
Payments & Subscriptions
- Payment information is processed securely via third-party providers (Stripe on the website; Apple App Store and Google Play for purchases made in the mobile app). We do not store credit card details.
- Subscriptions, renewals, cancellations, and refunds are governed by our Terms & Conditions.
- By enrolling or subscribing, you acknowledge and agree to these terms.
Legal Basis for Processing (GDPR / CCPA)
If you are located in the European Union, United Kingdom, or California, our legal basis for processing personal information may include:
- Consent you have given us.
- Contractual necessity (to deliver services you purchased).
- Legal obligations we must comply with.
- Legitimate interests, such as improving services and maintaining security.
You have the right to request access, correction, deletion, or restriction of your personal data.
Third-Party Websites
Students and Members may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.
- We do not control the content or links on these websites and are not responsible for their practices.
- These sites may have their own privacy policies and customer service policies.
- Browsing and interaction on any other website, including those linked to or from our School, is subject to that website's own terms and policies.
Data Retention and Deletion
We keep personal information only for as long as your account is active or as needed to provide the services you signed up for, and afterwards only for as long as the purposes below require. When data is no longer needed, we delete it or anonymize it so that it can no longer be linked to you.
- Account information (name, email address, profile picture, login credentials): kept while your account is active. When you delete your account we deactivate it immediately: sign-in is disabled, active subscriptions are cancelled and your email address is released from active use. The remaining account record is kept only for as long as it is needed for legal, accounting, security and dispute-resolution purposes and is then deleted or anonymized; we aim to complete this within 90 days.
- Training data (programs and workouts you have started or completed, session results and progress): kept while your account is active and handled in the same way as your account information when you delete your account.
- Purchase and subscription records (Stripe, Apple App Store, Google Play): kept for 7 years after the transaction to meet tax, accounting and dispute-resolution obligations. We never store full card numbers; payment details are held by the payment provider.
- Push notification tokens: kept until you sign out, disable notifications or uninstall the app.
- Support and contact messages: kept for 2 years after our last exchange with you.
- Analytics and crash reports collected through Firebase in the mobile app and through analytics tools on the website: used in aggregate to improve the service and retained by those providers for the periods described in their own policies.
You can delete your account at any time from your profile on the website or in the app, or by emailing reach@saturnomovement.com. We aim to process deletion requests within 30 days. Where the law requires us to keep certain records (for example invoices), we keep only the minimum necessary for that purpose.
Data Security
We use reasonable technical and organizational safeguards to protect personal information. However, no method of transmission over the internet or method of storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Changes to this Privacy Policy
The School may update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date.
Your Acceptance of These Terms
By enrolling in the School, subscribing to a membership, or engaging with our services, you signify your acceptance of this Privacy Policy. If you do not agree, please do not enroll or subscribe. Your continued enrollment or subscription following the posting of changes will be deemed acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
📧 reach@saturnomovement.com